Our Policies

We have customer-centric policies that ensure customer convenience and money back guarantee.

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Revision Policy

Our revision policy is the reason why our clients consider our essay writing service as reliable and convenient

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Money Back Guarantee

If money back guarantee is your last resort, we also allow our clients with the refund policy at Royal Essay Writers

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Pay Less For More

We offer free revisions and originality report to ensure satisfaction

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Total Confidentiality

Secured payment methods and confidentiality of client’s information

Money-Back Guarantee Policy

We will accept revisions on every assignment basis as every customer has different reasons when they request a refund. Please remember that if you request a refund, we may require valid evidence of the poor quality of the order (for example, a scanned copy of the teacher’s comment, a plagiarized report, etc.). If you find it important to request a refund, we will cater your request immediately and send your work to the Quality Check Department. Once the comparison has been done with the conclusions and the reasons of dissatisfaction, the necessary corrections will be made. Any request for refund should be made during the return period as per our money-back guarantee policy.

In case we consider to return your money due to an error or inconsistency with the initial specifications, our Quality Assurance Department will review the quality of the paper in its sole discretion and return the amount equal to the ratio of the incorrect text written in the paper and the existing error present in it.

We provide different communication systems (for example e-mail, phone, live chat board etc.) to enable communication between our customers and the writer responsible for the execution of the order. Our customer service centre is always available through one of the above methods and will respond to a request for refund or other problem as soon as possible. However, if such a request is not received during the repayment period using any of the methods above, the Company is not required to meet or take into account the above requirements.

We offer a return period of 14 days for documents of less than 20 pages and 30 days for documents of more than 20 pages. The refund period is valid after the order deadline has passed by. In case you are not pleased with our service, you can send us a refund request under the following conditions specified during the money-back guarantee period. After the return period ends, we will not refund any amount.

 

We will provide a 100% money-back guarantee in the following cases:

 

  • Your order is not assigned to a specific writer you wanted. You can cancel your order or receive a full refund at any time before giving it to the writer.
  • If you mistakenly pay twice for an order, we will refund your money for the second order.
  • If your order has been sent to you and for any reasons you don’t need it any longer, you can request a money-back. However, this is only possible if you don’t use the paper as it is fully owned by us. We may use it at our discretion and we reserve complete rights to publish it as an example of our work online.
  • If the work does not meet the original instructions specified by the customer (this must be verified by an expert in the quality assurance department).
  • As indicated in the report on plagiarism, the percentage of plagiarism higher than 10%.

 

 

Make a smarter choice with guaranteed benefits at Royal Essay Writers

Secured Payments

We focus and respect confidentiality, so we use safe methods of payments.

Registered Service

We are officially registered and work in accordance with the legislation of the UK Federation.

Timely Delivery

We always comply with deadlines and we assure our writers will never miss any deadline.

Quality & Uniqueness

The quality control department will not allow plagiarism and monitors compliance with customer requirements.

Customer Support

24/7 support service available to assist you with any questions or queries related to your work.

Revision policy that facilitates you

At Royal Essay Writers, we offer unlimited free revision and editing services. However, for the writer to modify your document for free and provide you with a better service, your requirements must meet the following conditions:

  • Please read and re-read the manuscript submitted by the writer before submitting the change request.
  • After obtaining the final version of the document, you have 15 days to ask us to make any changes.
  • The revision request that you are about to submit must match the original requirements when you submitted the order (specify what you need to do and what you cannot do), or the content quality issues do not match at your chosen academic level (errors in syntax, reference, spelling, etc.)

Based on the above revision policy, if your review request does not meet one of the above criteria, you may be required to pay a service fee based on the type of task and the due date.

Contact us

Call Us

+44 (20) 8144 6101

Email Us

hello@royalessaywriters.co.uk

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GIVE US A SHOUT

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About Royal Essay Writers

Envisioned to offer the affordable yet reliable essay writing service in the UK, we have been operating as academic consultants for over a decade. Thanks to our team of essay writers who have made it possible and ensured the highest possible retention rate by providing high quality essay writing services. To ensure trust among our clients, we offer them an opportunity to let us write a free draft before ordering from us. 

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